Mixed bag for the price
Happy with the results, less happy with the price increase at month three. They did warn me, buried in an email.
- Pricing clarity
- 3
- Delivery
- 3
- Support
- 4
- Results
- 2
- Onboarding
- 2
Telehealth weight care service providing prescriber consultations and monthly medication programs.
Happy with the results, less happy with the price increase at month three. They did warn me, buried in an email.
Getting started was quick. Getting a follow-up appointment took eleven days.
Cancelling took three attempts and a card block. That tells you everything.
Down 26 pounds in five months, and more importantly my blood pressure is back where it should be.
Signed up on a Sunday and had a video visit by Tuesday. The clinician went through my history carefully and the first shipment arrived four days later in a cold pack.
They caught that one of my other prescriptions could interact and adjusted the plan. That made me trust the whole thing.
Refills show up two days before I run out, every single month. Boring in the best possible way.
Charged my card twice in the same month and it took four weeks and three messages to get one refunded.